This Privacy Policy describes how Delta Geoexchange (“we,” “us,” or “our”) collects, uses, and discloses information when you use our website located at https://deltageox.com (the “Site”).
1. Information We Collect
We collect information both directly from you and indirectly through the use of Google Analytics.
A. Information You Provide Directly
We collect information you voluntarily provide to us when you interact with the Site, including when you:
- Use the Contact Us page or the contact form on any page (e.g., homepage, service page).
- Send us an email directly.
- Ask a question on the FAQs page.
The type of information collected via the contact form and email includes:
- Contact Information: Your name, email address, phone number, and mailing address.
- Inquiry Details: Any information related to your request for our geoexchange services.
B. Information Collected Automatically (Google Analytics)
We use Google Analytics to help us understand how visitors interact with our Site. Google Analytics collects and reports data based on your use of the Site, as detailed in Section 2.
2. Use of Google Analytics
We use Google Analytics (a web analysis service provided by Google, Inc.) to track and examine the use of this Site, prepare reports on its activities, and improve our services.
A. Data Collected by Google Analytics
Google Analytics collects non-personal information such as:
- The pages you visit (Homepage, About Page, Contact Us, FAQs, Service Page).
- How you arrived at the Site (e.g., direct, search engine).
- Your IP address (which is anonymized).
- Browser and device information.
B. Opt-Out for Google Analytics
If you do not want your data collected by Google Analytics, you can:
- Adjust your browser settings to refuse cookies.
- Install the Google Analytics Opt-out Browser Add-on (available at: https://tools.google.com/dlpage/gaoptout), which prevents Google Analytics from using data about your visits.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Services: To respond to your inquiries submitted via the contact form and to discuss and provide you with our geoexchange services.
- Communication: To communicate with you regarding your service requests and provide customer support.
- Site Improvement: To operate, maintain, and improve the Site based on the usage data collected by Google Analytics.
- Marketing: To send you relevant information about Delta Geoexchange services, only if you have opted-in to receive such communications.
4. Disclosure of Information
We will not sell or rent your personal information to third parties. We only share information in the following limited circumstances:
- Service Providers: We share data with Google (for Google Analytics) to process the data on our behalf. Google’s use of this data is governed by the Google Analytics Terms of Use and the Google Privacy Policy.
- Legal Requirements: We may disclose your information if required by law or in the good faith belief that such action is necessary to comply with a legal obligation or protect the rights and safety of Delta Geoexchange or others.
5. Data Security
We implement reasonable security measures designed to protect the personal and contact information we collect from unauthorized access, loss, or misuse.
6. Links to Other Sites
Our Site may contain links to other websites (e.g., industry partners). If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit, as we have no control over and assume no responsibility for the content or practices of any third-party sites or services.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page.
Last updated: November 27, 2025
8. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- By email: contact@deltageox.com
- By visiting our Contact Us page: https://deltageox.com/contact-us
